
Irene Arieputri
Activity overview
Latest activity by Irene Arieputri
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Irene Arieputri created an article,
How to connect to VPN
If your VPN doesn't work, or you're having problems with it, here's the latest connection info: VPN Connection information: 1.) Download widget. 2.) Install 3.) Log in 4.) Enjoy  If you are stil...
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Irene Arieputri created an article,
ZenIT Onboarding
A formal IT onboarding process helps new hires: Familiarize themselves with hardware and software they’ll be using Set up corporate accounts Learn and follow security guidelines Feel confident the...
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Irene Arieputri created an article,
Equipment Policy - Standards & Renewal / Refresh
Summary The ZenIT Laptop Computer and Hardware Policy, including new laptop requests and Refresh / replacement computer guidelines for 2-year and 3-year renewal cycles. Computer hardware standards ...
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Irene Arieputri created an article,
Forgot my Password
If you need help resetting you password, we can help by sending you a link to reset it. Visit Forgot Password Enter either the email address or username on the account Select Submit Check your in...
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Irene Arieputri created an article,
What to expect when you request access to Business Apps?
 Here is what you can expect when you request new software from the Help at Home IT department. If the software that you requested has an internal cost of greater than $50, your manager will get...
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Irene Arieputri created an article,
Requesting Software
If additional software is required please follow the usual channels to request software via Service Desk Portal. Once you receive notification that the software has been approved and remotely deplo...
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Irene Arieputri created an article,
2022 Company Announcement
Here's what happening this summer... Summer may be hot, but these summer employee perks are even hotter. Check out the Summer 2016 perks here. What’s new?  With the Company’s enhanced focus on sum...
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Irene Arieputri created an article,
How to flag an incident
Problem-and-incident tickets are useful when a problem or service interruption is reported by more than one employee. For example, when the wireless network in the office stops working, several peo...
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Irene Arieputri created an article,
How to request for hardware replacement
1. Check asset, ensure that asset belongs to department code FC100. If not, direct request to outsource partner team  2. Raise side conversation to hardware vendor for replacement. Confirm availab...
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Irene Arieputri created an article,
2023 Employee Handbook
Welcome to your company handbook. This handbook provides all the information you need to settle in and some tid-bits even the most seasoned employees need from time to time. You’ll learn about us a...
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