User

Irene Arieputri

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Articles

Recent activity by Irene Arieputri

  • How to initiate new employee onboarding

    New employee IT setup includes the following:  Email IT hardware including: Laptop or Desktop Monitor Mouse Keyboard Cables USB sticks Phones Software access, which can include: Company email ...

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  • ANNOUNCEMENT : VPN Outage

    We are aware that our VPN is currently experiencing connectivity issues resulting in an outage for some users.  We are working with our VPN Provider support to resolve this issue. We apologize for ...

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  • Giving Zoom Access

    Here is how you would add a new user to Salesforce: Log into Okta Admin Give user access to Zoom - Production  Sign in to Zoom Sign in

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  • VPN issues

    If there is a ticket regarding the VPN follow these steps.    Check if system is working  See if other tickets Report it to other  Escalate it. 

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  • Outlook Access

    In order to process a request for access to Outlook or any Microsoft Enterprise Licenses, please complete the following steps: 1. Submit a Request 2. Select Software Access 3. Complete the required...

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  • Changes to mobile passcodes for biometric login

    For the past several years, we’ve provided a simple and convenient way for our customers to protect sensitive information on their users’ devices with our mobile passcode feature. However, as techn...

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